HumAInity Corporation

Using AI to increase human connectionin healthcare and overcome povertyas the primary obstacle to access and quality.

Community health workers are the safety net for the most vulnerable patients — and there are nowhere near enough of them. HumAInity has built the first AI tool to be certified as a healthcare worker in the world: a supervised extender, not a replacement.

We use AI to extend the reach of the people who care for, guide, and support patients — across more people, more places, and more moments of need.

Two hands reaching toward each other

66MMedicaid members a single extender could reach around the clock, in the language they already speak.

Certifying, funding, and studying HumAInity alongside

CTRI
HHS HRSA
Heluna Health
Claremont Graduate University
USC
Stanford

Participating in the CMS Health Technology Ecosystem

HumAInity Corporation is listed among the organizations that have pledged to advance secure, patient-centered conversational AI aligned with CMS's emerging health technology ecosystem — technology that is appropriately governed and connected to human care.See the CMS HumAInity pledge →

Technology already de-humanized healthcare once.

Time, cost, and staffing constraints have been quietly squeezing the human interaction out of care for a decade. The numbers explain why.

25%

of Californians live in a designated health-care shortage area — 1 in 4.

45%

of a clinician's day is spent on electronic health records, not patients.

24–29%

lower reimbursement for human interaction — even as California health-care costs rose 30% (2015–2020).

80%

of Medi-Cal health outcomes trace back to social, not clinical, determinants.

It's not a hiring problem. It's a math problem.

A fixed workforce has finite hours, so the reach of frontline care is capped. An AI extender multiplies what that same workforce can cover.

Reach today

a fixed workforce, finite hours

Reach with a HumAInity extender

same people, same hours

Our thesis

AI is usually judged by what it can replace. Its greatest opportunity in healthcare is what it lets people do more of — extending education, outreach, navigation, and follow-up while human judgment and escalation stay reserved for the moments that need them.

How it works

Every deployment runs inside defined roles and escalation pathways. The AI extends routine engagement; a human stays the clinical authority.

Engage

conversational, in-language

Understand

needs · barriers · next steps

Assist

within defined boundaries

escalate to a trained human at any point

A trained human

judgment · empathy · intervention · crisis

01

Engage

Meet people through accessible, conversational experiences across the channels a community already uses — phone, text, chat, video.

02

Understand

Use permitted information and structured workflows to read needs, barriers, and next steps — including validated instruments like the PHQ-9.

03

Assist & escalate

Handle routine engagement within defined boundaries, and connect people to a trained human the moment judgment, empathy, or intervention is required.

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Built like a clinician extender, never a replacement.

The way an NP, PA, or MA extends a clinician's reach, HumAInity AI extends a community health worker's positive impact — always under human supervision, certified as a Community Health Worker (CHW) and Community Mental Health Worker (CMHW) in the State of California, the nation's most populous state and the nation's largest Medicaid market.

A community health worker

Trained on the same curriculum a certified CHW learns from — RAG on the coursework, RAFT from working CHWs.

01

Assessments

Conversationally performs validated health assessments — PHQ-9 and similar instruments — the way a trained worker would ask them.

02

Conversation

Reads intonation, cadence, and word choice, not just answers, to understand how someone is really doing.

03

Connection

Routes each person to the right service, in the language they're already speaking, at the moment they need it.

04

Coaching

Listens to live sessions to transcribe, coach the human worker, and flag burnout before it costs the team someone.

The gain we deliver

Whatever service is needed, whenever someone needs it, in whatever language they speak the moment they ask.

01 — Phone02 — Text03 — Chatbot04 — Video

Available by phone, text, chatbot, or video, HumAInity makes a CHW's availability effectively unlimited — without the same per-minute cost of live interaction, and fluent in most of the world's major languages, making every CHW effectively polyglot.

$48.55M/mo

to deliver 60 minutes of live CHW time to every Medi-Cal Plan member

$3M/mo

to make unlimited-minute CHW support available to every member, extended by AI

Human support shouldn't be a luxury.

The highest-touch healthcare goes to the people with the most resources. HumAInity's social-impact thesis is that technology can change that — making personalized guidance, navigation, and connection scalable across whole communities.

From policy to platform

HumAInity was founded on a belief that hard social problems get solved when communities, government, and private enterprise work together — a lesson its founders spent careers learning.

Read our story →

More people. More reach. More human connection.

We're designing pilots with health plans and community health organizations now — measured on patient satisfaction, clinician satisfaction, and net health outcomes. If your organization is trying to expand engagement without losing the human element, we'd like to work with you.

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